FAMILY & CAREGIVER COVID-19 SAFETY PROTOCOL

The health, safety and well-being of our staff, patients and caregivers remain our highest priority. We recognize the concerns surrounding the coronavirus, or COVID-19, as you prepare for surgery. We want to provide reassurance that we are following the guidance of the CDC, staying aligned with the public health protocol and actively monitoring this quickly evolving situation.

Under the guidance and recommendation from both the Centers for Disease Control (CDC) and the Department of Health, St. Charles Surgical Hospital remains committed to providing patients and caregivers with a safe surgical stay.

In an effort to clarify the requirements and recommendations that apply to your stay, we are providing a summary of the various processes in place to help reduce the risk of transmission of SARS-CoV-2, also known as COVID-19.

Pre-Operative Appointment Guidelines

We are asking all patients and caregivers to wear a face mask for their appointments. If you do not have a mask, we will provide one to you upon arrival and provide instruction on proper placement over the nose and mouth. Temperature checks and sanitizing of hands is required before entering the clinical care areas.

Screening for COVID-19

Prior to your surgery, you and your caregiver will be screened by a hospital staff member to determine if you have:

  • had contact with someone with known or suspected COVID-19.
  • experienced any symptoms including fever, cough, nausea, diarrhea, loss of taste or smell, shortness of breath, headache, or extreme fatigue.
  • recently travelled

Following your Pre-Op Visit

  • Do not touch your eyes, nose, or mouth with unwashed hands.
  • Avoid crowded areas and sick people.
  • Practice social distancing when you do need to go out in public, which means staying six feet apart.
  • Clean and disinfect high-touch surfaces often.
  • Avoid all nonessential travel.
  • Stay informed with reliable local and state resources.
  • Frequently use hand sanitizer.
  • Wash your hands often. Wash for at least 20 seconds with soap and water; if soap and water are not available, use a hand sanitizer with at least 60% alcohol.
  • Wash hands with soap and water before and after eating.

Safety Measures

We also want to update our patients and caregivers on the safety measures that our facility has implemented as recommended by the Department of Health.

  • Screening of all patients, providers and staff
  • Daily cleaning of all “high-touch” surfaces. High-touch surfaces include phones, remote controls, counters, tabletops, doorknobs, bathroom fixtures, toilets, keyboards, tablets, bedside tables, and handrails.
  • Staff will wear a mask when entering patient rooms and when they are within 6-feet.
  • Frequent hand hygiene when entering and leaving the facility and the patient rooms
  • All rooms and common areas are cleaned frequently with medical grade sanitizers and disinfectants as part of our comprehensive infection prevention protocol.
  • Limiting entry points

Working Together

We welcome your questions and commit to keeping you informed of changes as we receive updates from agencies guiding hospital practices.

Caregiver Safety Measures at Hospital

  • Masking when outside patient room
  • Practice social distancing when you are outside patient room, which means staying six feet apart.
  • Use Hand Sanitizer at designated locations:
    • Entrance of hospital
    • Entering/exiting patient rooms
    • Entering/Exiting elevators
    • Coffee Bar/Nutrition Bar
  • Wash your hands often. Wash for at least 20 seconds with soap and water; if soap and water are not available, use a hand sanitizer with at least 60% alcohol.
  • Wash hands with soap and water before and after eating
  • Limit trips outside facility